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| 100 | 1 | _ | |a Wünderlich, Nancy V. |b 0 |e Corresponding author |
| 245 | _ | _ | |a How to use emerging service technologies to enhance customer centricity in business-to-business contexts: A conceptual framework and research agenda |h online, print |
| 260 | _ | _ | |a New York, NY |b Elsevier |c 2025 |
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| 700 | 1 | _ | |a Brock, Christian |b 2 |
| 700 | 1 | _ | |a Heirati, Nima |b 3 |
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| 770 | _ | _ | |a Service Research in Business-to-Business Marketing : Special Issue / Guest Editors: Professor Lars Witell, Professor Mohamed Zaki, Dr. Paul W. Fombelle, Dr. Anders Gustafsson, Dr. Janet McColl-Kennedy |
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