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| 100 | 1 | _ | |a Heirati, Nima |b 0 |e Corresponding author |
| 245 | _ | _ | |a Unintended consequences of service robots – Recent progress and future research directions |h online, print |
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| 700 | 1 | _ | |a Wirtz, Jochen |b 2 |e Corresponding author |
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| 770 | _ | _ | |a Unanticipated and Unintended Consequences of Service Robots in the Frontline / Guest Editors: Valentina Pitardi, University of Surrey; Nima Heirati, University of Surrey; Chanaka Jayawardhena, University of Surrey; Werner H Kunz, University of Massachusetts Boston; Stefanie Paluch, RWTH Aachen University; Jochen Wirtz National University of Singapore |
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