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001019942 001__ 1019942
001019942 005__ 20251023053852.0
001019942 0247_ $$2ISBN$$a978-1-80392-316-1
001019942 0247_ $$2ISBN$$a978-1-80392-317-8
001019942 0247_ $$2ISBN$$a9781803923161
001019942 0247_ $$2doi$$a10.4337/9781803923178.00009
001019942 037__ $$aRWTH-2025-08670
001019942 041__ $$aEnglish
001019942 1001_ $$00000-0002-6297-4498$$aWirtz, Jochen$$b0
001019942 245__ $$aService robots and their implications for service delivery$$honline, print
001019942 250__ $$a1st ed.
001019942 260__ $$aCheltenham$$bEdward Elgar Publishing Limited$$c2024
001019942 29510 $$aA Research Agenda for Service Marketing / Edited by Olivier Furrer, Mikèle Landry, Chloé Baillod, and Jie Y. Kerguignas
001019942 300__ $$a23-43
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001019942 591__ $$aGermany
001019942 7001_ $$00000-0001-6264-183X$$aKunz, Werner H.$$b1
001019942 7001_ $$0P:(DE-82)IDM01911$$aPaluch, Stefanie$$b2$$urwth
001019942 7001_ $$00000-0001-7902-2330$$aPitardi, Valentina$$b3
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001019942 9141_ $$y2024
001019942 9201_ $$0I:(DE-82)812920_20140620$$k812920 ; 812910$$lLehrstuhl für Dienstleistungs- und Technologiemarketing$$x0
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