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@INPROCEEDINGS{Heinrichs:564760,
      author       = {Heinrichs, Verena and Fels, Antonia and Intemann, Frauke
                      and Schmitt, Robert H.},
      title        = {{K}undenfeedback aus {S}ocial {M}edia : {W}ie {E}motionen
                      {S}prache beeinflussen},
      address      = {Frankfurt (Oder)},
      publisher    = {Europa-Universität Viadrina},
      reportid     = {RWTH-2015-07444},
      pages        = {7-7},
      year         = {2015},
      comment      = {Abstractband / Gesellschaft für Angewandte Linguistik, 3.
                      GAL-Sektionentagung in Kooperation mit Polskie Towarzystwo
                      Lingwistyki Stosowanej (PTLS) : 23.-25. September 2015,
                      Europa-Universität Viadrina Frankfurt (Oder)},
      booktitle     = {Abstractband / Gesellschaft für
                       Angewandte Linguistik, 3.
                       GAL-Sektionentagung in Kooperation mit
                       Polskie Towarzystwo Lingwistyki
                       Stosowanej (PTLS) : 23.-25. September
                       2015, Europa-Universität Viadrina
                       Frankfurt (Oder)},
      month         = {Sep},
      date          = {2015-09-23},
      organization  = {3. Sektionentagung der Gesellschaft
                       für Angewandte Linguistik, Frankfurt
                       (Oder) (Germany), 23 Sep 2015 - 25 Sep
                       2015},
      cin          = {417200 / 417510 / 793720},
      cid          = {$I:(DE-82)417200_20140620$ / $I:(DE-82)417510_20140620$ /
                      $I:(DE-82)793720_20140620$},
      typ          = {PUB:(DE-HGF)1 / PUB:(DE-HGF)8},
      url          = {https://publications.rwth-aachen.de/record/564760},
}