guest ::
TY - THES AU - Jansen, Inge TI - Entwicklung und Evaluation eines modular aufgebauten Qualitätssicherungssystems zur Dokumentation für die Erfassung der Ergebnisqualität in der beruflichen Rehabilitation CY - Aachen PB - Publikationsserver der RWTH Aachen University M1 - RWTH-CONV-123915 SP - 243 S. : graph. Darst. PY - 2007 N1 - Aachen, Techn. Hochsch., Diss., 2007 AB - The objective target of this work lies in the guarantee of a structured quality assurance which is defeated by a uniform system. A quality assurance system (QuasiDok) for documentation in the vocational rehabilitation was developed and afterwards evaluated. QuasiDok is relevant for the internal quality management as well as for the external quality assurance. Therefore it can be of use for benefits provider and for institution providing benefits. By QuasiDok a clear documentation of the rehabilitation course and the realisation of a benchmarking become possible. The main focus lies on analyses with regard to the result quality, while QuasiDok was examined already in view of process quality by Schulze (2006). Up to now the result quality in the vocational rehabilitation was observed merely with the help of the placement rate. QuasiDok makes visible, whether a beneficiary has problems in the rehabilitation course or not. Hence it can be intervened earlier, so that the rehabilitation course is not endangered any more. With the arrangement about the application of the individual support and integration plan (IFIP) in 1999 a beginning was done to illustrate the rehabilitation course, but IFIPs has some weaknesses in view of a quality assurance instrument. On the one hand, relevant aspects are fixed without given categories and on the other hand these fixations follow an open answer format. By the missing categories a comparison between beneficiaries, rehabilitation courses or even between institutions of vocational rehabilitations (BFW) is nearly impossible and the open answer format does not allow any analyses or to carry out interpretations. QuasiDok was developed to do justice to the requirements of an objective and valid quality assurance instrument. IFIP contains many clues for a quality assurance system, in spite of its weaknesses, thats why QuasiDok was developed according to the contents of the conventional IFIP. QuasiDok is a system which can be adapted individually on the different facilities of institutions without endangering its comparability. Strategic focus of QuasiDok is the business objective, the successful integration of the beneficiary in the first job market. In this work four studies are shown to inspect the concept and the convenient handling of QuasiDok empirically. The different modules of QuasiDok are secured by means of psychometrical quality factors, objectivity, reliability and validity. Furthermore the modules were examined on their completeness, their applicability and on their acceptance. In addition the questions whether the modules can be handled only by certain personal groups and whether they can be used in different institutions were treated. The results point to good until very good quality factors of each module. The profile module (ProMo) discriminates between drop-outs and successful beneficiaries. The practical training module (PraMo) shows likewise significant differences between objectively different beneficiaries (with or without prospect of takeover). That shows the high validity of both modules. Furthermore similar categories of both modules are in agreement with each other, so that the reliability of both modules is also given. The placement module (VerMo) achieves good reliability and high discriminatory power factors which point to a defensible category choice. It can be shown that the application of QuasiDok is of big use for quality management and for quality assurance. In particular the measurable competition of the BFW is an advantage. The further development of QuasiDok will go on by participation of the institutions of vocational rehabilitation, because ProMo is empirically tested in 12 BFW within the scope of a Germany-wide project which is supported by the German pension scheme alliance. The optimisation process of QuasiDok needs advancements of PraMo and VerMo and it must be found an optimum solution for a selfjudgement module as well in arrangement with the BFW. The application of an uniform quality assurance system could influence the breakup or placement rate, furthermore its possible to give information faithful to detail about the rehabilitation course. And an EDP version of QuasiDok is aimed by which also many practical problems could be repaired. KW - Qualitätssicherung (SWD) LB - PUB:(DE-HGF)11 UR - https://publications.rwth-aachen.de/record/62344 ER -