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%0 Journal Article
%A Antons, David
%A Breidbach, Christoph F.
%T Big Data, Big Insights? Advancing Service Innovation and Design With Machine Learning
%J Journal of service research
%V 21
%N 1
%@ 1552-7379
%C London
%I Sage Periodicals Press
%M RWTH-2018-01043
%P 17-39
%D 2018
%Z First Published December 11, 2017
%F PUB:(DE-HGF)16
%9 Journal Article
%U <Go to ISI:>//WOS:000419137300002
%R 10.1177/1094670517738373
%U https://publications.rwth-aachen.de/record/713277