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| 024 | 7 | _ | |2 ISSN |a 0022-4359 |
| 024 | 7 | _ | |2 ISSN |a 1873-3271 |
| 024 | 7 | _ | |2 WOS |a WOS:000438000800008 |
| 024 | 7 | _ | |2 doi |a 10.1016/j.jretai.2018.04.002 |
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| 041 | _ | _ | |a English |
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| 100 | 1 | _ | |0 P:(DE-82)172855 |a Dahm, Martin |b 0 |u rwth |
| 245 | _ | _ | |a Breathing Down Your Neck!: The Impact of Queues on Customers Using a Retail Service |h online, print |
| 260 | _ | _ | |a New York, NY [u.a.] |b Elsevier |c 2018 |
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| 700 | 1 | _ | |0 P:(DE-82)IDM00912 |a Wentzel, Daniel |b 1 |e Corresponding author |u rwth |
| 700 | 1 | _ | |a Herzog, Walter |b 2 |
| 700 | 1 | _ | |0 P:(DE-82)698666 |a Wiecek, Annika |b 3 |u rwth |
| 773 | _ | _ | |0 PERI:(DE-600)2013905-6 |a 10.1016/j.jretai.2018.04.002 |n 2 |p 217-230 |t Journal of retailing |v 94 |x 0022-4359 |y 2018 |
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