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| 100 | 1 | _ | |0 0000-0002-6297-4498 |a Wirtz, Jochen |b 0 |e Corresponding author |
| 245 | _ | _ | |a Brave new world: service robots in the frontline |h online, print |
| 260 | _ | _ | |a Bingley |b Emerald |c 2018 |
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| 700 | 1 | _ | |a Patterson, Paul G. |b 1 |
| 700 | 1 | _ | |a Kunz, Werner H. |b 2 |
| 700 | 1 | _ | |0 0000-0002-1234-5503 |a Gruber, Thorsten |b 3 |
| 700 | 1 | _ | |a Lu, Vinh Nhat |b 4 |
| 700 | 1 | _ | |0 P:(DE-82)IDM01911 |a Paluch, Stefanie |b 5 |u rwth |
| 700 | 1 | _ | |0 0000-0003-1534-8598 |a Martins, Antje |b 6 |
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