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@PHDTHESIS{Schiffeler:821862,
author = {Schiffeler, Nina Maria},
othercontributors = {Isenhardt, Ingrid and Ziefle, Martina},
title = {{A}ugmenting collaboration : impact of augmented reality on
collaborative problem-solving processes; 1. {A}uflage},
school = {RWTH Aachen University},
type = {Dissertation},
address = {Aachen},
publisher = {Apprimus Verlag},
reportid = {RWTH-2021-06376},
isbn = {978-3-86359-983-6},
series = {Edition Wissenschaft Apprimus},
pages = {XII, 207 Seiten : Illustrationen; Diagramme},
year = {2021},
note = {Dissertation, RWTH Aachen University, 2021},
abstract = {1.Was ist das ProblemCurrent working environments and the
problems to be solved have become so complex that they often
require collaborative working modes. This complexity also
results in the necessity for methodological and process
support. While analogue materials, e,g, whiteboards, have
already been used for decades to foster collaboration and
problem-solving processes, digital technologies increasingly
supplement and often even replace them. For digital
technologies to effectively and efficiently support
collaborative problem-solving processes, their impact on the
collaboration needs to be taken into account. An example of
a currently increasingly used digital technology is
Augmented Reality (AR). It is characterised by enhancing the
real world by virtual objects or information with the help
of digital devices, specific mobile applications, and
virtual objects. When combined with tasks and (working)
processes such as solving a complex problem in a team, AR
might serve as a supportive means. The impact of AR on
collaborative problem-solving processes, however, has hardly
been investigated from the human rather than the
technological perspective in terms of how an AR application
is designed for fostering collaborative problem-solving
processes and how to conceptualise its integration into
collaborative teamwork. This thesis, thus, has investigated
the effects that show when using AR for fostering the
collaborative solving of problems. To do so, it is based on
two methodological parts: Part A deals with the description
of the general aspects of collaboration in teams, while Part
B is concerned with the investigation of AR in collaborative
problem-solving processes. While Part A includes a
literature-based requirements analysis and participant
observation for identifying basic requirements and design
criteria for collaborative AR, Part B builds onto these
results and investigates the impact of AR on collaborative
problem-solving processes by means of an experimental
setting. As a result, statements and guidelines describe the
implications of AR on the teams’ behaviour during a
collaborative problem-solving process as well as the
progress and conduct of the process. They present
recommendations for action with respect to the situations
effective for collaborative AR, the design of collaborative
AR applications, and conceptualisation of the team and
organisational development process during problem-solving
processes.},
cin = {417510 / 792310 / 417200},
ddc = {150},
cid = {$I:(DE-82)417510_20140620$ / $I:(DE-82)735410_20230123$ /
$I:(DE-82)417200_20140620$},
typ = {PUB:(DE-HGF)11 / PUB:(DE-HGF)3},
url = {https://publications.rwth-aachen.de/record/821862},
}
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