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%0 Journal Article
%A Paluch, Stefanie
%A Tuzovic, Sven
%A Holz, Heiko F.
%A Kies, Alexander
%A Jörling, Moritz
%T “My colleague is a robot” : exploring frontline employees' willingness to work with collaborative service robots
%J Journal of service management
%V 33
%N 2
%@ 1757-5818
%C Bingley
%I Emerald
%M RWTH-2021-11395
%P 363-388
%D 2022
%Z Article publication date: 17 November 2021
%F PUB:(DE-HGF)16 ; PUB:(DE-HGF)7
%9 Journal ArticleContribution to a book
%U <Go to ISI:>//WOS:000720907500001
%R 10.1108/JOSM-11-2020-0406
%U https://publications.rwth-aachen.de/record/836546