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TY  - JOUR
AU  - Paluch, Stefanie
AU  - Tuzovic, Sven
AU  - Holz, Heiko F.
AU  - Kies, Alexander
AU  - Jörling, Moritz
TI  - “My colleague is a robot” : exploring frontline employees' willingness to work with collaborative service robots
JO  - Journal of service management
VL  - 33
IS  - 2
SN  - 1757-5818
CY  - Bingley
PB  - Emerald
M1  - RWTH-2021-11395
SP  - 363-388
PY  - 2022
N1  - Article publication date: 17 November 2021
LB  - PUB:(DE-HGF)16 ; PUB:(DE-HGF)7
UR  - <Go to ISI:>//WOS:000720907500001
DO  - DOI:10.1108/JOSM-11-2020-0406
UR  - https://publications.rwth-aachen.de/record/836546
ER  -