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TY - THES AU - Schäfer, Katharina TI - Theoretische Herleitung, Vorstellung und empirische Erprobung des Konzeptes der „prospektiven Personas“ am Beispiel plattformbasierter Arbeit im Rahmen eines system- und handlungstheoretischen Diskurses PB - Rheinisch-Westfälische Technische Hochschule Aachen VL - Dissertation CY - Aachen M1 - RWTH-2024-00835 SP - 1 Online-Ressource : Illustrationen PY - 2023 N1 - Veröffentlicht auf dem Publikationsserver der RWTH Aachen University 2024 N1 - Dissertation, Rheinisch-Westfälische Technische Hochschule Aachen, 2023 AB - Futures play a role in almost all scientific disciplines, but are sometimes anticipated, without methods and concepts. However, for a purposeful and comprehensible anticipation of futures according to good scientific standards, tested methods and concepts are of great importance, in order for the anticipated futures not to be formulated too tentatively. In the present work, this challenge is addressed: In an interdisciplinary approach based on both Futures Studies and Human Factors, approaches and methods from these research disciplines are exemplarily examined with regard to their suitability for a common concept (Part I). Based on Part I a corresponding concept will be developed (Part II), which will subsequently tested (Part III) and finally critically discussed (Part IV). The procedure is accompanied reflected in terms of systems and action theory. The aim of this work is to derive, present and test a new concept entitled prospective Personas and to discuss the own approach in terms of system and action theory.In order to meet this aim, the disciplinary outlines of Futures Studies and Human Factors are presented (Part I). Subsequently, two exemplary methods from both disciplines are selected for interdisciplinary integration: The Intuitive Logic Method as a scenario method, which is used in Futures Research, and the Engaging Approach Method as a persona method, which is used in User-Centered Design, a design process applied in Human Factors Research. The two methods are combined into a new methodological concept, prospective Personas. In this concept, seven steps are described, in which the empirical based development of prospective personas are focused. Future ways of thinking, behaviors and emotions of these very personas are developed in the prospecting/scenarios (Part II). Afterwards, the concept is empirically tested by means of semi-standardized interviews conducted with platform operators, platform workers, platform users as well as experts. The final result of the testing is a total of four prospects for the field of platform work in the year 2030 as well as two employee personas, referred to as 'Anne' and 'Daniel' in the presented work, which are developed into a total of eight prospective personas (Part III). Finally, there is an overarching discussion that summarizes the results and provides a critical examination of the systems and action theory framework (Part IV).The present work exemplifies how potential weaknesses in persona and scenario research can be addressed and reduced by a new approach. Described futures of actors become thereby more concrete, tangible and comprehensible, which results in a new methodological-conceptual contribution to the interdisciplinary research of futures. It is supported by the accompanying system- and action-theoretical reflection. At the same time, the concept of prospective personas generates images of futures based on empirically elaborated, modelled actors, and makes the description of futures communicatively more tangible which enables a better mediation and an increased contribution to the design of futures. LB - PUB:(DE-HGF)11 DO - DOI:10.18154/RWTH-2024-00835 UR - https://publications.rwth-aachen.de/record/977611 ER -