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@PHDTHESIS{Schfer:977611,
      author       = {Schäfer, Katharina},
      othercontributors = {Zweck, Axel and Nitsch, Verena},
      title        = {{T}heoretische {H}erleitung, {V}orstellung und empirische
                      {E}rprobung des {K}onzeptes der „prospektiven
                      {P}ersonas“ am {B}eispiel plattformbasierter {A}rbeit im
                      {R}ahmen eines system- und handlungstheoretischen
                      {D}iskurses},
      school       = {Rheinisch-Westfälische Technische Hochschule Aachen},
      type         = {Dissertation},
      address      = {Aachen},
      publisher    = {RWTH Aachen University},
      reportid     = {RWTH-2024-00835},
      pages        = {1 Online-Ressource : Illustrationen},
      year         = {2023},
      note         = {Veröffentlicht auf dem Publikationsserver der RWTH Aachen
                      University 2024; Dissertation, Rheinisch-Westfälische
                      Technische Hochschule Aachen, 2023},
      abstract     = {Futures play a role in almost all scientific disciplines,
                      but are sometimes anticipated, without methods and concepts.
                      However, for a purposeful and comprehensible anticipation of
                      futures according to good scientific standards, tested
                      methods and concepts are of great importance, in order for
                      the anticipated futures not to be formulated too
                      tentatively. In the present work, this challenge is
                      addressed: In an interdisciplinary approach based on both
                      Futures Studies and Human Factors, approaches and methods
                      from these research disciplines are exemplarily examined
                      with regard to their suitability for a common concept (Part
                      I). Based on Part I a corresponding concept will be
                      developed (Part II), which will subsequently tested (Part
                      III) and finally critically discussed (Part IV). The
                      procedure is accompanied reflected in terms of systems and
                      action theory. The aim of this work is to derive, present
                      and test a new concept entitled prospective Personas and to
                      discuss the own approach in terms of system and action
                      theory.In order to meet this aim, the disciplinary outlines
                      of Futures Studies and Human Factors are presented (Part I).
                      Subsequently, two exemplary methods from both disciplines
                      are selected for interdisciplinary integration: The
                      Intuitive Logic Method as a scenario method, which is used
                      in Futures Research, and the Engaging Approach Method as a
                      persona method, which is used in User-Centered Design, a
                      design process applied in Human Factors Research. The two
                      methods are combined into a new methodological concept,
                      prospective Personas. In this concept, seven steps are
                      described, in which the empirical based development of
                      prospective personas are focused. Future ways of thinking,
                      behaviors and emotions of these very personas are developed
                      in the prospecting/scenarios (Part II). Afterwards, the
                      concept is empirically tested by means of semi-standardized
                      interviews conducted with platform operators, platform
                      workers, platform users as well as experts. The final result
                      of the testing is a total of four prospects for the field of
                      platform work in the year 2030 as well as two employee
                      personas, referred to as 'Anne' and 'Daniel' in the
                      presented work, which are developed into a total of eight
                      prospective personas (Part III). Finally, there is an
                      overarching discussion that summarizes the results and
                      provides a critical examination of the systems and action
                      theory framework (Part IV).The present work exemplifies how
                      potential weaknesses in persona and scenario research can be
                      addressed and reduced by a new approach. Described futures
                      of actors become thereby more concrete, tangible and
                      comprehensible, which results in a new
                      methodological-conceptual contribution to the
                      interdisciplinary research of futures. It is supported by
                      the accompanying system- and action-theoretical reflection.
                      At the same time, the concept of prospective personas
                      generates images of futures based on empirically elaborated,
                      modelled actors, and makes the description of futures
                      communicatively more tangible which enables a better
                      mediation and an increased contribution to the design of
                      futures.},
      cin          = {761110},
      ddc          = {300},
      cid          = {$I:(DE-82)761110_20140620$},
      typ          = {PUB:(DE-HGF)11},
      doi          = {10.18154/RWTH-2024-00835},
      url          = {https://publications.rwth-aachen.de/record/977611},
}