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Service robots, agency and embarrassing service encounters

; ; ;

In
Journal of service management 33(2), Seiten/Artikel-Nr.:389-414

ImpressumBingley : Emerald

ISSN1757-5826

Online
DOI: 10.1108/JOSM-12-2020-0435

DOI: 10.18154/RWTH-2021-09831
URL: https://publications.rwth-aachen.de/record/834366/files/834366.pdf

Einrichtungen

  1. Lehr- und Forschungsgebiet Dienstleistungs- und Technologiemarketing (812920)


Thematische Einordnung (Klassifikation)
DDC: 330

OpenAccess:
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Dokumenttyp
Journal Article

Format
online, print

Sprache
English

Anmerkung
Peer reviewed article

Externe Identnummern
SCOPUS: SCOPUS:2-s2.0-85116425396
WOS Core Collection: WOS:000705272500001

Interne Identnummern
RWTH-2021-09831
Datensatz-ID: 834366

Beteiligte Länder
Germany, Singapore, UK, USA

Lizenzstatus der Zeitschrift

 GO

Creative Commons Attribution CC BY 4.0 ; OpenAccess ; Clarivate Analytics Master Journal List ; Current Contents - Business Collection ; Current Contents - Social and Behavioral Sciences ; Essential Science Indicators ; IF < 5 ; JCR ; NationallizenzNationallizenz ; SCOPUS ; Social Sciences Citation Index
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812920
 Record created 2021-10-25, last modified 2025-10-17
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