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“My colleague is a robot” : exploring frontline employees' willingness to work with collaborative service robots

; ; ; ;

In
Special Issue: Living and Working with (Ro)bots : The Impact of (Ro)Bots on the Service Frontline / Guest Editors: Arne De Keyser, Werner H. Kunz

In
Journal of service management 33(2), Seiten/Artikel-Nr.:363-388

ImpressumBingley : Emerald

ISSN1757-5818

Article publication date: 17 November 2021

Online
DOI: 10.1108/JOSM-11-2020-0406


Einrichtungen

  1. Center für Lehr- und Lernservices (CLS) (026000)
  2. Lehr- und Forschungsgebiet Dienstleistungs- und Technologiemarketing (812920)


Thematische Einordnung (Klassifikation)
DDC: 330


Dokumenttyp
Journal Article/Contribution to a book

Format
online

Sprache
English

Anmerkung
Peer reviewed article

Externe Identnummern
SCOPUS: SCOPUS:2-s2.0-85119273653
WOS Core Collection: WOS:000720907500001

Interne Identnummern
RWTH-2021-11395
Datensatz-ID: 836546

Beteiligte Länder
Australia, France, Germany

 GO

Clarivate Analytics Master Journal List ; Current Contents - Business Collection ; Current Contents - Social and Behavioral Sciences ; Essential Science Indicators ; IF < 5 ; JCR ; NationallizenzNationallizenz ; SCOPUS ; Social Sciences Citation Index
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The record appears in these collections:
Document types > Books > Contributions to a book
Document types > Articles > Journal Articles
School of Business and Economics (Fac.8)
Central and Other Institutions
Public records
Publications database
812920
026000
 Record created 2021-12-07, last modified 2022-08-12
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